How Envita processes personal data — website and Envita platform · Last updated: 09. September 2026

Envita GmbH, Bahnhofstraße 26, 36110 Schlitz, Germany (“Envita”, “we”) is the controller responsible for the processing of personal data described in this Privacy Policy. It covers visitors to this website and users of the Envita platform — our cloud software, apps and data services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and, where applicable, the Swiss Federal Act on Data Protection (FADP).

1.         Data We Process

1.1        Website visitors. When you visit this website, technical access data transmitted by your browser (IP address, date and time of access, pages visited, browser type) is processed in server logs to provide the website securely and reliably. Statistics data is collected only as described in our Cookie Policy [confirm the analytics tool used on the new website]. If you contact us through the contact form or by email, we process the details you provide (name, email address, your message); providing them is voluntary, but without them we cannot answer your inquiry.

1.2        Customers and business contacts. For quotations, orders and deliveries we process business contact details and order, delivery and billing information of our customers, prospects and suppliers.

1.3        Platform users. For users of the Envita platform we process account data (name, business email address, company, role), login and usage logs, settings and support requests. Accounts are normally created for you by your employer or by an authorised Envita reseller; use of the platform is governed by the Envita Service Terms (envita.ch/service-terms).

1.4        Measurement data. Envita sensors record electrical and operational parameters of machines and installations. This data relates to equipment rather than to individuals and is processed for the customer under the Envita Service Terms. Where measurement data can exceptionally be attributed to an identifiable person, this Privacy Policy applies to it.

2.         Purposes and Legal Bases

We process personal data (a) to conclude and perform contracts, including account administration, delivery, invoicing, support and warranty handling (Art. 6(1)(b) GDPR); (b) on the basis of our legitimate interests in operating, securing and improving our website, products and data services — including analyses in aggregated or anonymised form — and in direct marketing to business contacts (Art. 6(1)(f) GDPR); (c) with your consent, for example for statistics cookies or newsletters (Art. 6(1)(a) GDPR); and (d) to comply with legal obligations, in particular commercial and tax retention duties (Art. 6(1)(c) GDPR). We do not use automated decision-making within the meaning of Art. 22 GDPR.

3.         Recipients

3.1        We use service providers to operate our website and data services — in particular hosting and cloud infrastructure, mobile connectivity, payment processing and AI service providers [current list of processors to be confirmed / available on request]. They process personal data only on our documented instructions under data processing agreements (Art. 28 GDPR).

3.2        We do not sell or rent personal data. Beyond the above, we disclose personal data only where required by law or with your consent. Where Envita products are sold through an authorised reseller, the reseller is a separate controller for its own customer relationship.

4.         International Transfers

Where personal data is transferred to countries outside the EU/EEA or Switzerland that do not offer an adequate level of data protection, we put appropriate safeguards in place, in particular the EU standard contractual clauses.

5.         Retention

We keep personal data only for as long as it is needed for the purposes described above: contract and billing data for the duration of the business relationship and thereafter for the applicable statutory retention periods (up to ten years under German commercial and tax law); account data for the life of the account; contact-form inquiries until the matter is resolved. Measurement and system data may be retained beyond the end of a contract in anonymised or aggregated form for product improvement, as set out in the Envita Service Terms.

6.         Your Rights

6.1        You have the right to access the personal data we hold about you (Art. 15 GDPR), and to rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You may object to processing based on legitimate interests, including direct marketing (Art. 21). Where processing is based on consent, you may withdraw it at any time with effect for the future. To exercise these rights, contact info@envita.io.

6.2       You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for Envita is the Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit); persons in Switzerland may also contact the Federal Data Protection and Information Commissioner (FDPIC).

7.         Cookies

Information about the cookies and similar technologies used on this website, and how to manage them, can be found in our Cookie Policy (envita.ch/cookie-policy).

8.         Changes

We may update this Privacy Policy from time to time, for example when our services or the legal requirements change. The version published on this page applies; the date of the last revision is shown above.